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EN ENGLISH Material → EN 02 PROCESSES and MANAGEMENT

Level 02 Managing Documents (02-2120 EN)


Description
Documentation management is quite an ordeal in many organisation, because of the overwhealming amount of document generated.

Writing effective document and managing existing ones is key for success and productivity.

This course explains how to do manage documents (including records) to meet the ISO requirements and what are the key characteristics of the best documents.
Content
  • Section 1 INTRODUCTION
  • 00 BEFORE WE START
  • 001 Key DEFINITIONS
  • Section 2 MANAGEMENT PROCESS
  • Document types (22:18 min)
  • 7 questions on Documentation Management (21:48 min)
  • 5 questions on record management (18:31 min)
  • Section 3 EFFECTIVE DOCUMENTS
  • Effective quality procedures (12:50 min)
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever
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