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EN ENGLISH Material → EN 02 PROCESSES and MANAGEMENT

Level 01 UNDERSTAND PROCESSES (01-3120 EN)


Description
This course will provide the theory and skill set to describe the PROCESS APPROACH which is an essential part to become an effective auditor, manager or process owner.

It covers the following topics:
Understand processes
How to visualizes processes

It includes validation activities and a test to validate your understanding and competences.

Once completed this cours provides 0.6 CEU
Content
  • INTRODUCTION
  • Presentation of Course #3120 Understand Processes
  • Chapter 1 DEFINE PROCESSES
  • How to define a process (PART 1)
  • Workshop #1 Define Input and Output of this activity
  • Mini quiz #1 on Processes Definition
  • CHAPTER 2 PROCESS VISUALISATION
  • How to visualize processes (PART 2)
  • Mini quiz #2 Understand processe
  • QUESTION FOR THE INSTRUCTOR? 2
  • Last chance QUESTION FOR THE INSTRUCTOR?
  • Final test on Processes
  • Survey on course
Completion rules
  • You must complete the test "Final test on Processes"
  • Leads to a certificate with a duration: Forever
Prerequisites
  • 001 INTRO EN WELCOME TO THE M... (101 EN)
  • Z # 5001 Did you know these definitions ...
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